Dear Prepaid Card Client,

First, we would like to thank you for being a BB AMERICAS BANK Client, and specifically congratulate you for the conclusion of your studies abroad.

Due to the completion of your scholarship, the sponsoring entity (CAPES) has requested the cancellation of your BB Americas Bank Prepaid Card.

Please check your prepaid card account through your Online Banking access, and if a remaining balance exists, we request that you use it by 8/31/2024.

Please note that you may use the following services in order to withdraw the funds before your card is closed:

1. Purchases
Daily limit for purchases: US$3,000.00

2. MasterCard/Cirrus ATM Withdrawals
Daily limit: US$500.00, EUR500.00, GBP500.00
(Fees from other ATMs may apply)

3. “Card to Bank” Transfer
Access your prepaid card Online Banking to transfer remaining funds to accounts in American banks.
Daily limit: US$2,000.00

4. International Wire Transfers (Earthport)
Access your prepaid card to transfer remaining funds to bank accounts in available countries: France, Belgium, Portugal, United Kingdom, Germany, Spain, Greece, Brazil, Canada, Ireland, Italy, and Netherlands.
Daily transfer limit: US$2,000.00

Please note that effective immediately due to new regulatory requirements, all transfers in Canadian currency should include beneficiary address inclusive of the Postal Code as a mandatory piece of information. In order to properly update any beneficiaries that receive transfers in Canadian Dollars, please proceed as follows: Add a new Beneficiary (CAD) with the new required address information.

Please refer to the Prepaid Card Terms & Conditions for all applicable fees.

After 8/31/2024, you may be subject to a monthly maintenance fee of US$5.00.

We want to thank you for choosing BB Americas Bank and for your attention to this matter.

Please do not reply to this email. For more information, please contact our Prepaid Card Client Support Center at the phone numbers below:

(Toll-free within the USA) +1-866-345-1892
(International Toll Free – Excluding Brazil) +800-6677-8000
(Brazil – Major Cities) 4003-1448
(Brazil – Other Cities) 0800-881-1448